1. SMS Messaging Terms & Compliance

The following terms govern our SMS messaging program operated by Hennety's Auto Repair & Services in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

1.1 Program Description

Our SMS service sends appointment confirmations, service reminders, repair status updates, and related notifications to customers who have explicitly opted in to receive SMS messages through our website scheduling forms with dedicated consent checkboxes.

1.2 Cancellation

You may cancel SMS service at any time by texting STOP to the sending number. After sending STOP, you will receive a one-time confirmation message. No additional messages will be sent unless you re-opt in through the original sign-up method.

1.3 Support

If you experience issues with our SMS program, reply HELP to any message or contact us directly at (985) 217-4195 during normal business hours.

1.4 Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and their applicable terms.

1.5 Message & Data Rates

Standard message and data rates may apply depending on your wireless carrier and plan. Message frequency varies based on your service appointments and scheduling activity. Contact your wireless provider for details on your specific plan.

1.6 Supported Carriers

AT&T, T-Mobile, Verizon, Sprint, and most major regional carriers are supported. Carriers are not responsible for delayed or undelivered messages.

1.7 Age Restriction

You must be 18 years of age or older to participate in our SMS messaging program.

1.8 Privacy

For information on how we collect, use, and protect your personal information including SMS data, please refer to our Privacy Policy. We are fully compliant with TCPA and CTIA guidelines.

2. General Terms

This website ("Site") is owned and operated by Hennety's Auto Repair & Services. By accessing or using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site. If you do not agree to these terms, please do not use the Site.

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes acceptance of the revised terms.

3. Intellectual Property Rights

Our Limited License to You

All content, materials, and information on this Site — including text, graphics, logos, images, and software — are the intellectual property of Hennety's Auto Repair & Services and are protected by applicable copyright, trademark, and other intellectual property laws. This content is provided for your personal, non-commercial use only.

You may not modify, copy, reproduce, republish, upload, post, transmit, distribute, or create derivative works from any content on this Site without our prior written consent. You may download or print individual pages for personal use, provided you do not remove any copyright or proprietary notices.

Your License to Us

By submitting any materials to us — including comments, photos, videos, or feedback — you grant Hennety's Auto Repair & Services a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.

4. Disclaimers

Our Site may contain links to third-party websites. These links are provided for your convenience only and do not imply endorsement, sponsorship, or recommendation of the linked sites or their content.

The Site and all content, products, and services offered through the Site are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5. Indemnification

You agree to indemnify, defend, and hold harmless Hennety's Auto Repair & Services, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms or your use of the Site.

6. Online Commerce

Certain products or services may be available through our Site via third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of products and services provided by third parties. If you make a purchase through a third-party vendor featured on our Site, the transaction is between you and that vendor. We shall not be liable for any losses or damages arising from such transactions.

7. Registration & Passwords

Certain areas of the Site may require registration. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

If you suspect unauthorized use of your account, notify us immediately at (985) 217-4195. We are not liable for any loss or damage arising from unauthorized use of your credentials.

8. Termination

We reserve the right to terminate or suspend your access to the Site at any time, without prior notice, for conduct that we believe violates these Terms of Service, is harmful to other users, or is otherwise inappropriate.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with applicable rules, conducted in the state where the company operates.

10. Changes to Terms of Service

We may update these Terms of Service from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page with a revised effective date. We encourage you to review these terms periodically. Continued use of our Site after changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

• Phone: (985) 217-4195
• Email: [email protected]
• Address: 102 Clendenning Rd Suite B, Houma, LA 70363